• Easy to do business with
• Innovative & entrepreneurial
• Intelligent Laziness. My own brand of efficiency. Why make life hard for yourself? Be efficient. Be an intelligent lazy person.
• Integrity
• Intensely customer focussed
• Profitable

Payments due

- Bedford tunnel bookings due 73hrs before flying. I have to pay the tunnel 72hrs in advance.

- iFly tunnel bookings one week.

- Private coaching is one week.

If you book onto an event and can no longer make it, I will do my best to find someone to take your place. Or find someone yourself and make it happen. Just let me know.

Bad weather policy:
- No refunds if I have travelled to the DZ.
- 25% refund if I have not travelled.

- 50% refund with >7days notice.

Tunnel no fly policy:

If the tunnel breaks down or further flying is not possible for whatever reason. There are two costs here. 1) The cost of the tunnel and 2) the cost of my coaching. The coaching fee is then split between 2a) the preparation, the brief, the debrief etc and 2b) the actual coaching during the flying.

- If the tunnel breaks down, there is a full refund on the cost of tunnel not flown and a 50% refund on the cost of the coaching.

For example, if the tunnel breaks and 80% of the time is not flown you would receive back 80% of the cost of the tunnel (obviously) and 40% back from my coaching fee.

For example (using round numbers for simplicity):

30mins tunnel = £300 and 30mins coaching = £50

Tunnel breaks down after 15mins. That's 50% of the time flown and 50% not flown.

The refund would therefore be 50% of £300 = £150. and 50%/2= 25% and 25% of £50 = £12.50

Total refund: £162.50

(I appreciate this probably isn't the simplest explanation, feel free to suggest a simpler explanation)

E&OE. Registration fees are your deposits. Non-refundable but can be swapped if you/we find someone to take your place. By coming on trips you are confirming that with appropriate training and encouragement you will be able to safely fly with the intended group. We will do our very best to help you. However, if you're unable to fly in the intended group safely; your approach is uncontrolled, your tracking is inefficient or your canopy control is reckless, or maybe you're just having a bad day, at some point you will be asked to stand down from the group.

Everything is reported as I've been told. Be aware though that planes can break. Fuel prices can go up. Weather can be shite. Balloons can be taken out by a bird with a sharp beak. DZOs can offer to pay for a 3rd plane to carry one skydiver to altitude solely to get outside video or they can change their minds. Volcanoes, earthquakes, pandemics, locust swarms all happen. Brian is not responsible. Blah blah blah. :-)